Zero Tolerance Policy

We have zero tolerance for any and all forms of racism, hate, bigotry and discrimination by or from, all staff, patients and customers. 

We are committed to creating a protected space for racialized staff and clients and is committed to upholding the following consequences for any member who partakes in any act that aims to threaten or discriminate against one based on race or ethnicity.

Consequences include the risk of expulsion and denial of services for those who are expressing discrimination through verbal and non-verbal means, including through body art and tattoos.

In order to receive services, you will be asked to enter the space with all racist body art covered. Acts of hate do not represent the integrity of our space or the individuals who are dedicated to building more equitable and inclusive communities across Ontario.